TTP win at the TK Dealer Awards! Thermo King have honoured their most successful dealers at its annual Dealer Principal Conference. We were delighted to be awarded “2017 Connectivity Dealer of the Year” in Marrakesh, Morocco.
Kathryn Dickey and Tracy Martin of TTP are presented with the Connectivity Dealer of the Year 2017 Award
Technical Transport Products are Connectivity Dealer of the Year 2017!
What a year for TTP – not only did we celebrate 40 years in business, but we also made our mark in marketing and delivering innovation by leveraging the SLXi BlueBox technology.
This is a new award introduced by ThermoKing and goes to the dealer who has been most successful in the telematics field. TK Tracking – the Thermo King system, has been extremely successful and has received great feedback from TTP’s customers in Northern Ireland. This is because it’s ease of use and functionality make TK Tracking accessible to everyone, from drivers to office staff and everyone in between. .
The system allows the user to see the location, temperature, setpoint, mode of operation etc. of the trailer, but more importantly TKTracking has two way communication. This means that if a driver accidentally sets the temperature incorrectly someone in the Traffic Office can remotely change the setpoint of the refrigeration unit, no matter where the unit is.
“TTP is focused on providing a full solution to their customers, including connectivity. With the launch of standard connectivity through the SLXi trailer product, TTP took the initiative to share the value proposition of this offering and successfully sold a significant majority all trailer units with TracKing contracts,” said Donal Cox, Thermo King UK, Ireland and Benelux Region Director. “They also utilized Thermo King’s three-month free trial with a number of promotions and achieved an impressively high activation rate.”
The dealership, in partnership with Thermo King’s Fred Rogers, Area Sales and Service Manager, effectively sold the value of connectivity and increased the value Thermo King can offer to customers. “The dealer has recognized the Intelligence and Data is the way forward in our industry. Through Intelligent Services, we can minimise downtime for our customers through predictive maintenance and also become a better solution provider as we learn more about each customer’s fleet operations.”
All 2017 Dealer Award winners were selected for excellence and leadership in all aspects of performance, while also providing a superior customer service.
If you would like to know more about TK Tracking please contact Drew or Tracy on 028 256 46481.
You can see more about how TK TracKing works in our video – The Fast and The Refrigerated:
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Tracy and Kathryn attended to Thermo King Dealer Principal Conference in Marrakech, Morocco this year. The DPC brings together Thermo King dealers from Europe, Asia, Middle East and South Africa to discuss current affairs within the industry. The conference was full of exciting new innovations within the world of Transport Temperature Control which we cannot wait to share with you all.
Mint tea in the Medina, Marrakech
The conference also integrated Team Building activities between dealerships and some cultural exploration of Marrakech. We particularly enjoyed the mint tea!
The highlight of the DPC was undoubtedly the Thermo King Dealer Awards where our video “The Fast and The Refrigerated” was debuted. It received a standing ovation and huge round of applause, we are so proud!
Read our next blog to find out how Technical Transport Products performed on the night of the ThermoKing Awards…there were certainly some surprises!
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TTP staff and their partners celebrate 40 Years at Titanic Belfast
Technical Transport Products celebrated their 40th anniversary at Titanic Belfast in November 2017. What better way to mark our amazing 40 year relationship with Thermo King, the World Leaders in Transport Temperature Control, than to celebrate in the World’s Leading Tourist Attraction. TTP staff and their partners were privileged to celebrate in style at the world famous venue.
TTP is 40 – what a view!
Fred Rogers from Thermo King and his wife Angela joined the festivities and presented TTP with a beautiful commemorative vase to mark 40 years.
Tracy and Kathryn accept a commemorative vase from Fred Rogers, Thermo King
We also congratulated a very special member of staff, who has been with the company for 25 years – Denver Suitters, our Parts Manager. We were delighted to be able to present him with a special gift to mark his 25 years of service.
Tracy, Denver and Kathryn
After the speeches finished we all had a wonderful meal, celebrated together and enjoyed ourselves well into the evening! Thanks again to the amazing staff at Titanic Belfast, we couldn’t have had a better time.
The attached video is a thank you from all at TTP for everyone who has helped us to accomplish 40 Years in business.
Recently TTP have attended Thermo King’s annual conferences – The Dealer Principal Conference and the Service Manager’s Conference – both bringing dealers together from Europe, Africa, Middle East and Russia. On both occasions our 40th Anniversary video was played and received a standing ovation and award.
2017 marks 40 years in business for Technical Transport Products, Thermo King dealer for Northern Ireland. The company was founded by Billy and Muriel Finlay. Their daughters Kathryn and Tracy continue to run TTP to this day.
TTP started in 1977 with humble beginnings in Hugomount Drive in Ballymena. It’s hard to believe that this is where ThermoKing Northern Ireland began!
Billy Finlay, Hugomount Drive, 1977
TTP Offices, Hugomount Drive, 1977
However, Billy and Muriel had great ambition and the demand for quality Thermo King products was high, so in 1988 they opened their new premises at Woodside Industrial Estate in Broughshane.
TTP, Woodside Industrial Estate, 1988
TTP Open Day, 1988
Our premises in the Woodside Industrial Estate has changed a lot since 1988. We carried out a renovation in 2013 to bring the building up to date, and we now host a 7 bay workshop.
TTP Ballymena – Present Day
The business has gone from strength to strength, and due to the excellent reputation for unbeatable customer service and the reliability of Thermo King products, Technical Transport Products continues to grow. Earlier this year TTP opened their second premises in Portadown. This was in direct response to our customers needs as the Portadown depot has a convenient location just off the M1, allowing customers quicker access to the services available in our new 4 bay workshop.
TTP Portadown, Carn Industrial Estate
Everything links back to Billy’s vision for the business when he started 40 years ago. Kathryn Dickey comments, “Our father’s vision and priority has always been to give the best service and backup to his customers. This is still the case within the company today and this remains our vision for the future”.
It is an exciting time for us at TTP and we are currently in the midst of some innovative projects to mark our 40th Anniversary. Keep your eyes peeled – we will be sharing more on the Blog!
If you wish to get in touch with Technical Transport Prodcuts please contact us here:
SPAR recently invited Thermo King to present at the SPAR International Logistics and Technology (LOGIT) conference. Galgorm Resort and Spa – Northern Ireland hosted the International Logistics and Technology (LOGIT) Conference. Thermo King joined around 100 SPAR delegates from all over the world and showcased best practices and the complete product portfolio ranging from diesel, hybrid, cryogenic to all-electric transport refrigeration units. Technical Transport Products who have an ongoing partnership with Henderson Group were delighted for Tracy Martin to attend on their behalf.
“Thermo King is SPAR International’s preferred supplier and thanks to our complete portfolio of products for all refrigerated transport applications, our units can be seen on their fleets around the globe. Thermo King works closely with SPAR International through its global network delivering solutions like the SLXi units in Northern Ireland, Frigoblock electric units in Austria, CryoTech liquid carbon dioxide technology in Norway or T-Series truck units in the Middle East. We’re everywhere SPAR needs us to help deliver the products to their customers in the most efficient way.” Alain van Schaik, Strategic Account Manager at Thermo King
“We have worked together with Henderson Group for many years. We provide them with support and service on site and in our workshop to make sure the uptime of the equipment is as high as possible and Henderson Group can plan their logistics in the most efficient way,”Tracy Martin, owner of TTP.
We had a great time at the conference, and we hope to continue to develop in this partnership between Thermo King and the Henderson Group.
If you have a query about any Thermo King product please don’t hesitate to contact Tracy or Drew from Technical Transport Products on email@example.com or 028 256 40373.
Technical Transport Products – TTP are delighted to announce the opening of our new depot at the Carn Industrial Estate Portadown. This new premises is located in a premier industrial area, just minutes from Junction 11 off the M1, proving to be a convenient and easy to find location. You can find us here on Google Maps.
TTP Portadown Reception
Our new building at Portadown hosts an impressive 4 bay workshop, extensive stores facilities and a large reception area. There is also ample parking and a comfortable driver’s lounge.
TTP Portadown’s 4 bay workshop
We were delighted to welcome our first customer’s to the Portadown depot. Johnston International Transport presented their Thermo King temperature control unit for servicing and our Aftersales Manager David McAlister was thrilled to show them around the premises.
Johnston International Transport – Our first customers at TTP Portadown
We hope that this new venture will provide a convenient location for our customers in this area so we can continue to offer the excellent customer service we are known for.
If you need to book in any work at the new location please contact Darryl from Technical Transport Products at firstname.lastname@example.org or 028 256 40373
Technical Transport Products Ballymena’s newest staff member is Darryl Bowden. He has taken over the role of Senior Service Administrator and we want to say a big “Welcome to the Thermo King team!” If you ring in to TTP Ballymena Darryl’s voice will be the one who greets you, and now you can put a face to the name.
Darryl is the new Senior Service Administrator at Technical Transport Products Ballymena
Darryl previously worked in DFDS and has been with us since January 2018. We have been delighted to get to know him over the past couple of months.
“Most of my career has been in factory planning management but a change of direction 3 years ago moved me into fleet maintenance and logistics. I have recently joined Technical Transport Products and I am thoroughly enjoying the challenge of coordinating planned maintenance as well as handling Europe-wide emergency breakdown assistance. TTP, a family run business is a great place to work, and has a motivated and professional team of managers, engineers and support staff. I am proud to be associated with Thermo King, the world leader in Transport Temperature Control and I look forward to seeing how my new role develops.”Darryl Bowden, Senior Service Administrator, Technical Transport Products
“We are very excited to welcome Darryl to the TTP family. He brings to us tremendous experience and knowledge. Through his previous role as a Thermo King customer he is aware of the impeccable reputation of Technical Transport Products and shares our vision, passion and commitment to fulfilling our customers’ needs 24/7.” Kathryn Dickey, Managing Director, Technical Transport Products